www.erasmusinbraganca.fora.pl Forum Index www.erasmusinbraganca.fora.pl
This forum was created for international students in Braganca, Portugal
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   GalleriesGalleries   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

InContact24-7- Keeping Their Number One Asset Happ

 
Post new topic   Reply to topic    www.erasmusinbraganca.fora.pl Forum Index -> Questions and problems
View previous topic :: View next topic  
Author Message
wm18ui09ln




Joined: 16 Nov 2010
Posts: 8
Read: 0 topics

Warns: 0/5
Location: England

PostPosted: Tue 2:37, 04 Jan 2011    Post subject: InContact24-7- Keeping Their Number One Asset Happ

If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet [link widoczny dla zalogowanych], they can each tell 6 [link widoczny dla zalogowanych],000 friends. -Jeff Bezos
Ever experienced working in a call center? A friend of mine works at a call center. She said it's got to be one of the wackiest way to earn a living. She comes to work before ten in the evening and spends the rest of her eight hours in a four by four foot cubicle where she can see, hear and even smell hundreds of other call center agents like her. She is lucky enough to have as her buddies the craziest but affable and reliable people. They are the loudest bunch when they are out for lunch or coffee break in the pantry. She spends her time talking on the phone to people she do not even know. She leaves the office at five in the morning...she's tired [link widoczny dla zalogowanych], yes, but she really doesn't mind. After all [link widoczny dla zalogowanych], she knows she's in good company and she anticipates another day in her wacky world.
Just like my friend, she has placed her trust in her company. Her work entails dealing with lots of people. In a customer service industry, such as call centers, trust and keeping your customers happy with your service will keep them coming back.
Converting ordinary customers into lifetime client��le by delivering extraordinary service is such a big load to every customer service company's shoulders. In any business, fast and professional customer service is the key to building sales, profits and loyalty. If you are looking for ways to grow your business and keep your customers coming back for more... InContact24-7 is the answer.
InContact24-7 is an award winning call center that provides live 24/7 and 365 days call center outsourcing services for companies of all sizes and industries. It understands and takes good care of all your business needs. It builds a solution that will maximize the level of customer's service provided for their clients. InContact24-7's customer service programs are designed to make their call center a direct extension of your business. They have everything ready and well equipped for your customer's satisfaction...from quality assurance programs to call center applications to agent training. They understand the needs of those who work from their home offices [link widoczny dla zalogowanych], as well as having a business in more than one location.
More than 1000 companies across North America placed their trust InContact24-7 with their Customer Service. Their dedication in developing client specific customized solutions has helped them create unmatched customer satisfaction. As an outsourcing partner [link widoczny dla zalogowanych], InContact24-7 ensures that they will work round the clock, 24/7, 365 days to get the right balance and the most effective approach in managing customer contacts. By gathering and sharing information, they can assist and serve customers a lot better.
InContact24-7 is constantly striving to improve its customer relations as well as its strategies for customer retention. They believe that what makes their customers happy is by treating them like their prized possession [link widoczny dla zalogowanych], and as their number one asset.
[link widoczny dla zalogowanych]
[link widoczny dla zalogowanych]
[link widoczny dla zalogowanych]


The post has been approved 0 times
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    www.erasmusinbraganca.fora.pl Forum Index -> Questions and problems All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

fora.pl - załóż własne forum dyskusyjne za darmo
Powered by phpBB © 2001, 2005 phpBB Group
Regulamin